Answering your enquiry and preparing an offer — steps at your request before entering into a contract (Art. 6(1)(b) GDPR) and our legitimate interest in developing the business relationship (Art. 6(1)(f)). Marketing emails — only with your consent (Art. 6(1)(a)), confirmed by a link sent to your email (double opt-in), or for existing customers about similar products, always with an easy way to object.
Every marketing email contains an “Unsubscribe” link. Withdrawal does not affect the lawfulness of processing before it.
To judge which content is useful, we record whether a marketing email was opened (via a small image in it) and which links in it were clicked — only for emails sent by us, without data about your device. This data is kept together with the campaign. You can avoid it by blocking images in your email client, or entirely by unsubscribing. On request we erase your address from marketing completely; only an irreversible hash remains so that it is not re-added by mistake.
The data is not shared with third parties, except the hosting provider as a processor. Enquiry data is kept as long as needed to handle the enquiry and the resulting business relationship; consent records — for as long as needed to prove consent; after unsubscribing we keep only the email address in a suppression list so that we never write to you again.
Access, rectification, erasure, restriction, objection, data portability and the right to lodge a complaint with the Commission for Personal Data Protection (www.cpdp.bg). Write to office@techima.bg.